Customer support

What is the evaluation period?

Ninsaude offers free demo of our products for those who have doubts when hiring. In addition to the demo, you can unsubscribe at any time without penalty.

How to buy?

The first step is to fill out the request form. Then one of our consultants will contact you with any questions you may have.

Does it have training?

The training is free, online and done in groups on Wednesdays and Fridays at 1:30 p.m., Brasília time.

Will my information be exposed?

Ninsaude's policy of confidentiality does not allow the sharing of customer data with third parties. Therefore, we do not cite customers in our prospects.

How much?

Starting at US$ 99 monthly, your entire team can migrate to Ninsaúde Apolo. Discounts are also applied to annual payments.

How much do SMS cost?

Using Ninsaude SMS app, you are free to choose which plan of your carrier to use, including unlimited messages for fixed prices. We do not charge anything more for the service.

How is the charge made?

Charges are made by credit card (Visa, MasterCard, Diners and American Express). Charges may also be automatically charged to your credit card.

Can I migrate the data?

There are two types of data migration from other solutions. The free migration at customer's discretion, following the import manual (import patients, import appointments, import events and import medical records) and another one made by our team. Opting for our team, the values range between US$ 180 and US$ 566.