Ninsaude Apolo

Customer support

Phone, FAQ and email about Ninsaude Apolo support.

Support

How can we help you?


Business hours:
Monday-Friday from 2:00pm to 6:00am - 7:30pm to 12:30pm PST

Support

ninsaudeninsaude.com

(+55 48) 3045 1750


Sales

Eduardo Diuana Neto

(+55 21) 99679 8406


Guilherme Messias Martins

(+55 11) 99577 2819

FAQ

What is the evaluation period?

Ninsaude offers free demo of our products for those who have doubts when hiring. In addition to the demo, you can unsubscribe at any time without penalty.

How to buy?

The first step is to fill out the request form. Then one of our consultants will contact you with any questions you may have.


Does it have training?

The training is free, online and done in groups on Wednesdays and Fridays at 1:00 p.m., Brasília time.

Will my information be exposed?

Ninsaude's policy of confidentiality does not allow the sharing of customer data with third parties. Therefore, we do not cite customers in our prospects.


How much?

The basic plan for up to 5 health professionals is USD $ 121.38 monthly. Teams with more than 5 professionals get special discounts. Discounts are also applied to annual and bi-annual payments.

How much do SMS cost?

Using Ninsaude SMS app, you are free to choose which plan of your carrier to use, including unlimited messages for fixed prices. We do not charge anything more for the service.


How is the charge made?

Charges are made by credit card (Visa, MasterCard, Diners and American Express). Charges may also be automatically charged to your credit card.

Can I migrate the data?

There are two types of data migration from other solutions. The free migration at customer's discretion, following the import manual (link 1, link 2, link 3 and link 4) and another one made by our team. Opting for our team, the values range between US$ 180 and US$ 386.